Introduction

Welcome to Toys Villa India.

By accessing, browsing, or using this website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

Use of the Website

Eligibility

You must be at least 18 years of age to use this website and place orders. By using this website, you confirm that you meet this requirement.

Account Registration

Certain features of the website may require account creation. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

User Conduct

You agree not to:

• Use the website for any unlawful or fraudulent purpose

• Attempt to disrupt or harm the website, its servers, or other users

• Upload or transmit malicious code or content

We reserve the right to suspend or terminate access for violations.

Product Information

Product Descriptions

We strive to ensure that all product descriptions, images, and specifications are accurate. However, we do not guarantee that all details are completely error-free. Minor variations in packaging, colour, or design may occur.

Pricing

• All prices are listed in Indian Rupees (₹).

• Prices are subject to change without prior notice.

• We reserve the right to correct any pricing or typographical errors.

Orders & Payments

Order Acceptance

Placing an order and receiving an order confirmation does not constitute acceptance of the order. We reserve the right to accept, reject, or cancel any order at our discretion.

Payments

• All orders must be prepaid.

• Cash on Delivery (COD) is not available.

• By submitting payment details, you authorize us to charge the full order amount to the selected payment method.

Cancellations

Orders once placed cannot be cancelled.

In exceptional cases, cancellation requests for prepaid orders before dispatch may be considered, subject to a ₹100 cancellation charge.

Shipping & Delivery

• Shipping timelines provided are estimates only and not guaranteed.

• Delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control.

• Customers are responsible for providing accurate delivery information.

Returns & Replacements

• Returns are not accepted for products purchased through this website.

• Replacements are applicable only if the product is received:

  • Damaged during transit, or

  • In a non-working condition

Customers must contact us within 24 hours of delivery.

Products must be returned only after prior confirmation from our team. Once verified, a replacement will be dispatched.

Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, videos, and software, is the property of Toys Villa India or its licensors.

You may not reproduce, distribute, modify, or use any content without prior written consent.

Privacy Policy

Your use of this website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review it carefully.

Limitation of Liability

The website and its contents are provided on an “as is” basis without warranties of any kind.

To the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, special, or consequential damages.

• Our liability, if any, shall not exceed the value of the product purchased.

Indemnification

You agree to indemnify and hold Toys Villa India harmless from any claims, losses, damages, liabilities, or expenses arising from:

• Your use of the website

• Violation of these Terms & Conditions

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.