At present, returns are not accepted for products purchased through this website.

However, if a customer receives a product that is:

• Damaged during transit, or

• Not in working condition upon delivery

the customer must contact us immediately via the provided email address or customer care number.

Replacement Process

• The issue must be reported within 3 days of delivery.

• Customers should share relevant details (and unboxing proof, if requested) to help us assess the issue.

• Products should be sent back only after mutual agreement and confirmation from our team.

• Once the returned product is received and verified, a replacement product or monetary refund (within 4-5 working days) will be provided according to the customer’s choice. 

No returns or replacements will be entertained without prior approval.